Digital guest management
Keep every guest’s registration, stay dates and check-in status in one place, so you always know who is arriving, staying and leaving.
Stay Smarter, Stay Better.
TETAMU Smart Stay is a Malaysian-built smart hospitality platform powered by IoT (Internet of Things) technology, connecting guests, hosts and smart devices through one seamless ecosystem.
From self check-in and keyless entry to smart room controls and guest services, TETAMU makes every stay more convenient while helping hosts manage their properties more efficiently.
Designed for everyone:
One smart platform. A better stay for everyone.
Keep every guest’s registration, stay dates and check-in status in one place, so you always know who is arriving, staying and leaving.
Generate and manage secure digital access for each guest, with entry activated for the duration of their stay — making check-in simpler, safer and more seamless.
Set an electricity quota for each stay and track consumption in real time, so you can spot excessive usage and manage energy costs.
Automate lights, fans, air-conditioning, doors and other connected devices based on schedules, occupancy and guest stays — reducing manual tasks and improving operational efficiency.
Receive and respond to guest requests from one dashboard, so nothing slips through and every question gets a quick answer.
Stay alert. Stay in control. Receive real-time alerts via email and WhatsApp when configured events or important system notifications occur, helping you stay aware and take action when needed.
Complete your check-in registration online before you arrive — no paperwork and no queue at reception.
Your door unlocks from your phone for the length of your stay. Nothing to collect on arrival, nothing to hand back, and nothing to lose in between.
Pay your security deposit in the app and get your refund after check-out, all tracked in one place.
Find Wi-Fi details, house rules and local tips, and send requests to your host, all from the app.
Lights, fan and air-conditioning from one screen. Cool the room before you walk through the door, and adjust it later without getting out of bed.
See your electricity quota and how much you have used as the stay goes on, so what you are charged at the end is never a shock.
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Simplify everyday tasks with TETAMU’s digital tools, giving you greater control, visibility and efficiency across your accommodation business.
Give guests a smooth, modern stay from check-in to check-out, for happier guests and better reviews.
See the status of every room, door and device at a glance, and take action remotely when you need to.
Monitor electricity usage in real time and stay informed of consumption throughout every guest stay — helping you identify excessive usage and manage energy more efficiently.
Smart locks, switches and energy monitoring work together in one connected platform that sets your property apart.
Manage one property or many from the same app, adding rooms and properties as your business grows.
Your booking, your room and everything you need during the stay sit in one app — no paperwork, no queue, no hunting for the right number to call.
Check in online, let yourself in and get what you need during your stay without waiting at reception.
Lights, fan and air-conditioning from one screen. Cool the room before you walk through the door, and adjust it later without getting out of bed.
Send a request or a question straight from the app and get the reply by email or WhatsApp — without chasing anyone down or waiting at reception.
See the electricity you have used as the stay goes on, so what you are charged at the end is never a shock.
Your door, lights and appliances are connected to one app, so everything just works from the moment you arrive.
One Ezyhas Smart Hub, one set of smart door lock with sensor, one set of electric smart meter, two aircon smart switches and five smart switches for lights and fans — plus the TETAMU app to run it all. During the early bird promo the aircon switches are upgraded to the power-meter version and the first year of the app license is included.
Installation is included free of charge for properties in the Klang Valley. For outstation properties we quote the installation separately based on location — contact our sales team and they will price it for you.
From the second year, the TETAMU app is RM 99 a year. It is invoiced annually to your company so you can keep using the platform.
The package as listed fits a single unit — one hub, one door, one meter. For more than one unit, contact our sales team.
The smart door lock with sensor is part of the package, so it replaces your current lock on the door you choose.
The devices come with a 1-year warranty covering factory defects.
You do. TETAMU processes guest data on your behalf; we do not sell it or use it to market to your guests. Details are in our privacy policy, and guests can close their account at any time via account deletion.
You’ll receive your digital access details through the TETAMU app. Simply use your smartphone to unlock the door when your stay begins — no physical key required.
Yes. The TETAMU app gives you access to your digital key and the services available during your stay, all in one place.
Your access will be activated according to your check-in time and stay details. Once activated, you can use the TETAMU app to access your accommodation.
If you’re unable to access your digital key, contact your accommodation provider for assistance. They can help verify your stay and provide an alternative way to access your accommodation.
An internet connection may be required for certain app functions, including retrieving or updating access credentials. For the best experience, keep your phone connected to the internet during your stay.
TETAMU is designed with guest privacy in mind. Your information is used to provide and manage your stay and is handled according to the applicable privacy policy.
Your digital access will automatically expire according to your stay period. You no longer need to return a physical key or access card.
Tell us about your property and what you are trying to fix. We will reply with something useful, not a brochure.